Within 7 days from the date of order arrival, you may request a return or exchange for certain products. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us by Whatsapp. If your return is accepted, we’ll send you an message, as well as instructions on how and where to send your package.
如需要退貨，可透過 Whatsapp 聯絡我們。收到退貨申請後會向您發出附上包括寄回退貨教學的確認訊息。
Please inspect your order upon reception and contact us through Whatsapp immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
請於收到貨品後仔細檢查，如果貨品有缺陷、損壞或收到錯誤的貨品，請立即透過 Whatsapp 與我們聯絡，以便我們評估並為您解決問題。
Discounted goods, clearance goods, or gift cards are not accepted for return or exchange. We will reserve our right to reject any merchandise that does not meet the return requirements or returning without our consent, and in that case, no refund will be issued. Any items was returned to us without any consent is not acceptable, and if you wanted to retrieve the returned items, the customer must bear the shipping cost of the returned mail.